Medication photos are for illustration only — actual packaging may vary depending on the compounding pharmacy that prepares your medication. Compounded medications are prepared by independent, state-licensed compounding pharmacies; they are not FDA-approved and do not undergo FDA review for safety, effectiveness, or manufacturing quality. Ozempic® is FDA-approved for type 2 diabetes, not for weight loss; a licensed provider may prescribe it off-label when clinically appropriate, and the FDA has not evaluated it for weight management. VivioMD is not a pharmacy or manufacturer — it provides online access to board-certified providers and licensed pharmacies, together with support services.
How it works
Three steps. Real humans.
You'll never talk to a bot. Every step is handled by a licensed provider or your care coordinator.
01
Complete your assessment
A 3-minute questionnaire about your health history, goals, and what's worked (and hasn't) before.
Day 1 · ~3 min
02
A provider reviews
A US-licensed provider reads your file and, when clinically appropriate, writes a plan — usually same-day, always within 24h.
Day 1 · same day
03
Delivered, with support
If prescribed, medication ships discreetly to your door from a licensed pharmacy. Message your care team between visits, anytime.
Ongoing · at your door
Standards of care
Real providers. Licensed pharmacies.
Care is delivered by US-licensed providers and dispensed by state-licensed pharmacies — never an algorithm, never a marketplace.
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US-licensed providers
Board-certified, licensed in your state
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State-licensed pharmacies
Compounded under state pharmacy law
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LegitScript certified
Independently verified telehealth
Clinical services and medical treatments provided by US-licensed clinicians from our affiliated professional entities which are independent medical groups with a network of United States based health care providers. The medical groups determine eligibility based on medical history.
● Why vivio
Five reasons to choose vivio.
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Real board-certified providers, not algorithms
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Same-day provider review when you qualify
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Flat pricing — never goes up as your dose increases
A team of dozens of US board-certified physicians, with deep experience in obesity & metabolic medicine.
Our promise
A real clinician replies — usually inside the day.
Median 12 years in obesity and metabolic medicine. Day, night, or weekend — a clinician answers.
Board-certified
Every Rx written by a US-licensed physician
Direct doctor-to-patient. No marketplaces.
Titrated, not templated
Dose adjusted with your body
Side-effect protocol built in. Same price up or down.
On-call clinical team
Message anytime. We're staffed for it.
7 days
Our philosophy
“Care should write back within the day. Plans should change with your body. Pricing shouldn't change when your dose does.”
Clinical services and medical treatments provided by US-licensed clinicians from our affiliated professional entities which are independent medical groups with a network of United States based health care providers. The medical groups clinicians determine eligibility based on medical history.
FAQ
Questions we hear every day.
Still unclear? Message us — you'll talk to a real person within the hour.
Everyone's body responds differently, so results vary and can't be guaranteed. Some members notice changes in the first few weeks; others take longer. Your clinician tracks your progress and adjusts your plan as needed. Results for compounded medications have not been established.
What treatments do you offer?
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Vivio offers access to compounded GLP-1 treatments (semaglutide and tirzepatide) from licensed compounding pharmacies and to Ozempic® and Zepbound® from licensed pharmacies. Compounded products are not FDA-approved and do not undergo FDA review for safety, effectiveness, or manufacturing quality. Ozempic® is not FDA-approved for weight loss or weight management. Additional information is provided in the “Is this FDA-approved?” section below. Whether any treatment is clinically appropriate for you is determined by a licensed provider.
Is this FDA-approved?
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Compounded medications are prepared by state-licensed compounding pharmacies and are not FDA-approved — they are not reviewed by the FDA for safety, effectiveness, or quality. A licensed provider determines whether a compounded medication is appropriate for you. We also offer FDA-approved Ozempic® and Zepbound®, dispensed by a licensed U.S. pharmacy. Ozempic® is FDA-approved for type 2 diabetes, not for weight loss; a licensed provider may prescribe it off-label when clinically appropriate, and the FDA has not evaluated it for weight management.
What's included?
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Your program is all-inclusive: a prescription when you qualify, unlimited chat visits with licensed clinicians, monthly delivery by a licensed pharmacy, care coaching, and 24/7 support — no hidden fees or separate memberships.
How does it work?
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Complete a short online intake, meet with a licensed clinician to confirm if treatment is right for you, and — when prescribed — your medication is prepared by a state-licensed compounding pharmacy and shipped to your door directly from that pharmacy. Ongoing support is available 7 days a week.
Do you require insurance?
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No insurance is needed. We accept major cards, Apple Pay, Google Pay, and HSA/FSA. There are no hidden fees.
What states do you serve?
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Vivio is available in 49 U.S. states. At this time we're unable to provide services in Louisiana or outside the United States.
Where will I get the medications from?
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If a provider prescribes treatment, your medication is dispensed by independent, US state-licensed pharmacies and shipped directly to your door. Depending on your prescription and location, your order may be filled by one of our pharmacy partners: RedRock Pharmacy, Health Warehouse, Precision Medicine, or Triad Rx.
What is the cancellation and refund policy?
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Vivio is month-to-month with no long-term commitment — cancel anytime from your members area. See our Terms of Use for the full refund policy.
Ready when you are
Take the first step.
3 minutes. No pre-requirements to start. Hear back from a clinician in 12 hours.