This page contains two separate notices. The VivioMD Privacy Notice describes how VivioMD Group LLC, acting as a Business Associate, handles non-clinical and website information. The Notice of Privacy Practices below is issued by OpenLoop Healthcare Partners P.C. and its affiliated medical groups (the Covered Entities) and describes how your protected health information is used and disclosed. VivioMD does not provide medical care and does not control the medical groups’ privacy practices.
IntroductionVivioMD Group LLC (“VivioMD”) provides non-clinical business support services and telehealth platform technology. Clinical services are delivered by affiliated professional entities, including OpenLoop Healthcare Partners PC and its affiliated medical groups, which are HIPAA Covered Entities. This Notice of Privacy Practices (“Notice”) applies to protected health information (“PHI”) handled through VivioMD’s platform in coordination with these medical groups.you may review their Notice of Privacy Practices
here
Your RightsWhen it comes to your health information, you have certain rights. This section explains your rights and some of the Medical Groups’ responsibilities to help you.
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Get an electronic or paper copy of your medical record
You can ask to see or get a copy of your medical record and other health information the Medical Groups have about you. The Medical Groups will provide a copy or summary, usually within 30 days of your request, and may charge a reasonable, cost-based fee.
- Ask us to correct your medical record
You can ask the Medical Groups to correct health information you think is incorrect or incomplete. They may say “no,” but will tell you why in writing within 60 days.
- Request confidential communications
You can ask the Medical Groups to contact you in a specific way or send mail to a different address. The Medical Groups will say “yes” to all reasonable requests.
- Ask us to limit what we use or share
You can ask us not to use or share certain health information for treatment, payment, or operations. The Medical Groups are not required to agree, and may say “no” if it would affect your care. If you pay out-of-pocket in full, you can ask us not to share that information with your health insurer, and we will say “yes” unless a law requires us to share.
- Get a list of those with whom we’ve shared your information
You can ask for an accounting of disclosures for the six years prior to your request. The first list in a 12-month period is free; we may charge a reasonable fee for additional requests.
- Get a copy of this privacy notice
You can ask for a paper copy at any time; the Medical Groups will provide it promptly.
- Choose someone to act for you
A person with medical power of attorney or legal guardianship can exercise your rights; the Medical Groups will confirm their authority first.
- File a complaint if you feel your rights are violated
You can complain using the contact information at the end of this Notice, or file with the U.S. Department of Health and Human Services, Office for Civil Rights: 200 Independence Avenue, S.W., Washington, D.C. 20201; 1-877-696-6775;
www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.
Your ChoicesFor certain health information, you can tell us your choices about how we share information. You have the right and choice to tell us to: share information with your family, close friends, or others involved in your care; share information in a disaster relief situation; or include your information in a provider directory. If you are not able to tell us your preference (for example, if you are unconscious), we may go ahead and share your information if we believe it is in your best interest. In these cases the Medical Groups never share your information unless you give written permission: marketing purposes; sale of your information; and most sharing of psychotherapy notes. Fundraising: we may contact you for fundraising efforts, but you can tell us not to contact you again.
Other uses and disclosures allowed or required by law:
The Medical Groups and their Providers (the Covered Entities) typically use or share your health information in the following ways. VivioMD, as a Business Associate, only handles this information on their behalf and under their direction.
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Treat you
The Medical Groups and Providers can use your health information and share it with other professionals who are treating you.
- Run our organization
The Medical Groups can use and share your health information to run their practice, improve your care, and contact you when necessary.
- Bill for your services
The Medical Groups can use and share your health information to bill and get payment from health plans or other entities.
Other uses and disclosures allowed or required by law: help with public health and safety issues; do research when permitted by law; comply with the law (including disclosures to HHS); respond to organ and tissue donation requests; work with a medical examiner or funeral director; address workers’ compensation, law enforcement, and other government requests; and respond to lawsuits and legal actions.
Our Responsibilities
The Medical Groups are required by law to maintain the privacy and security of your PHI; will notify you promptly if a breach occurs that may have compromised your information; and must follow the duties and privacy practices described in this Notice. The Medical Groups will not use or share your information other than as described here unless you authorize them in writing.
Contact Information
Privacy Officer, VivioMD Group LLC, 16192 Coastal Highway, Lewes, DE 19958
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privacy@viviomd.com · (678) 258-9290.
Changes to This Notice
The Medical Groups can change the terms of this Notice, and the changes will apply to all information they have about you. The new Notice will be made available on this website and upon request.
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