Notice Of Privacy Practices (NOPP)

Introduction
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VivioMD Group LLC (“VivioMD”) provides non-clinical business support services and telehealth platform technology. Clinical services are delivered by affiliated professional entities, including OpenLoop Healthcare Partners PC and its affiliated medical groups, which are HIPAA Covered Entities. This Notice of Privacy Practices (“Notice”) applies to protected health information (“PHI”) handled through VivioMD’s platform in coordination with these medical groups.you may review their Notice of Privacy Practices here

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

- Get an electronic or paper copy of your medical record
You can ask to see or get a copy of your medical record and other health information we have about you. We will provide a copy or summary, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

- Ask us to correct your medical record
You can ask us to correct health information you think is incorrect or incomplete. We may say “no” to your request, but we will tell you why in writing within 60 days.

- Request confidential communications
You can ask us to contact you in a specific way (for example, home or office phone) or send mail to a different address. We will say “yes” to all reasonable requests.

- Ask us to limit what we use or share
You can ask us not to use or share certain health information for treatment, payment, or operations. We are not required to agree, and may say “no” if it would affect your care.
If you pay for a service out-of-pocket in full, you can ask us not to share that information with your health insurer. We will say “yes” unless a law requires us to share.

- Get a list of those with whom we’ve shared your information
You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all disclosures except those about treatment, payment, and operations, and certain other disclosures (such as those you asked us to make). The first list in a 12-month period is free; we may charge a reasonable fee for additional requests.

- Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you agreed to receive the notice electronically. We will provide a paper copy promptly.

- Choose someone to act for you
If you have given someone medical power of attorney or a legal guardian, that person can exercise your rights and make choices about your health information. We will confirm their authority before taking any action.

- File a complaint if you feel your rights are violated
You can complain to us using the contact information at the end of this Notice.
You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- 200 Independence Avenue, S.W., Washington, D.C. 20201
- 1-877-696-6775
- www.hhs.gov/ocr/privacy/hipaa/complaints/
We will not retaliate against you for filing a complaint.


Your Choices

For certain health information, you can tell us your choices about how we share information.

‍You have the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care.
- Share information in a disaster relief situation.
- Include your information in a provider directory.

If you are not able to tell us your preference (for example, if you are unconscious), we may go ahead and share your information if we believe it is in your best interest.

In these cases we never share your information unless you give us written permission:
- Marketing purposes.
- Sale of your information.
- Most sharing of psychotherapy notes.

Fundraising:
We may contact you for fundraising efforts, but you can tell us not to contact you again.
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Our Uses and Disclosures
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We typically use or share your health information in the following ways:

- Treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.

- Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services, such as sending appointment reminders.

- Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.


Other uses and disclosures allowed or required by law:

- Help with public health and safety issues (e.g., preventing disease, reporting adverse reactions, reporting abuse/neglect, preventing a serious threat to health or safety).
- Do research when permitted by law.
- Comply with the law, including disclosures to HHS to confirm compliance.
- Respond to organ and tissue donation requests.
- Work with a medical examiner or funeral director.
- Address workers’ compensation, law enforcement, and other government requests.
- Respond to lawsuits and legal actions (court/administrative orders, subpoenas).


‍Our Responsibilities

‍- We are required by law to maintain the privacy and security of your PHI.
-We will notify you promptly if a breach occurs that may have compromised your information.
-We must follow the duties and privacy practices described in this Notice.

We will not use or share your information other than as described here unless you authorize us in writing. If you authorize us, you may revoke it at any time.

Contact Information

‍If you have questions or want more information, please contact:

‍Privacy Officer
‍VivioMD Group LLC
16192 Coastal Highway
Lewes, DE 19958
Email: privacy@viviomd.com
Phone: 678 258 9290

‍Changes to This Notice
‍We can change the terms of this Notice, and the changes will apply to all information we have about you. The new Notice will be available on our website and upon request.